Privacy Policy

2025

This Privacy Policy describes how Zoradia.com (hereinafter: the “Site”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit the Site, use our services, make a purchase, or otherwise communicate with us through the Site (for convenience, the “Services”). In this policy, “you” and “your” refer to users of the Services, whether you are customers, website visitors, or any other individual whose personal information is collected in accordance with this policy. Please read this Privacy Policy carefully.

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the Site, revise the “Last Updated” date, and take any actions required by applicable law.

To provide our Services, we collect information as described below. The type of information we collect depends on how you interact with our Site and Services. In addition to the uses described below, we may use information about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect the Services, our rights, and the rights of users or others.

Information you provide directly to us includes:

  • Contact Information: name, address, phone number, and email address.

  • Order Information: name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: username, password, security questions, and other information for account security purposes.

  • Customer Support Information: any information you provide when communicating with us, for example, messages sent through the Services.

We may automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, pixels, and similar technologies. Usage Data may include information about how you access and use the Site and your account, including device type, browser type, network connection, IP address, and other interactions with the Services.

We may receive information about you from third-party vendors and service providers, such as Shopify Inc. and payment processors, for the purpose of processing payments, fulfilling orders, and delivering products or services. When you visit the Site, open or click emails we send, or interact with our Services or advertisements, we or third parties may collect information using online tracking technologies.

We use your personal information to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, shipping, returns and exchanges, account management, arranging delivery, providing support, and improving the Services. We may also use your personal information for marketing and advertising purposes, including sending marketing communications by email, SMS, or post, and displaying personalized advertisements. Additionally, we use your information to maintain the security of the Site, prevent fraud, and improve our Services.

Like many websites, we use cookies to operate and improve the Site and Services, analyze user activity, and enhance your browsing experience. You can manage or delete cookies through your browser settings; however, doing so may affect your user experience. For more information about cookies used by Shopify stores, please refer to Shopify Cookies.

We may share your personal information to fulfill contracts, for legitimate purposes, and for other activities consistent with this policy. This may include sharing with third-party service providers, business and marketing partners, in connection with business transactions such as mergers or bankruptcy proceedings, and to comply with legal obligations or enforce our Terms of Service.

The Site may contain links to other websites or platforms not controlled by us. We are not responsible for the privacy or security practices of those sites. Information you provide in public or semi-public areas may be visible to others.

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. Parents or legal guardians may contact us to request deletion of such information.

No security measure is perfect. We retain data for as long as necessary to manage accounts, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Depending on your place of residence, you may have rights regarding access, deletion, correction, restriction of processing, objection to sale/sharing or targeted advertising, withdrawal of consent, data portability, and filing appeals. You may exercise these rights through the Site or by contacting support@zoradia.com.

If you have questions or complaints regarding the processing of personal information, please contact support@zoradia.com. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

We may transfer, store, and process your information outside your country of residence. Transfers outside Europe rely on recognized safeguards such as EU Standard Contractual Clauses or equivalent agreements in the United Kingdom.

For questions regarding this Privacy Policy or to exercise your rights, please contact support@zoradia.com. We are the data controller responsible for processing personal information under applicable data protection laws.

Company Details:
Business Name: Zoradia Limited
Registration Number: 78530825
Business Address: Flat 5, 4/F, Won Hing Building, 74–78 Stanley Street, Central, Hong Kong
Email: support@zoradia.com